Privacy Policy

Privacy Policy 

Library of Alexandria Privacy Policy

Welcome to Library of Alexandria:

At Library of Alexandria, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about the people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

Scope and Responsibility

Application of This Policy: This Privacy Policy applies to the information we collect about visitors to our website and subscribers to our services. It covers all interactions you may have with Library of Alexandria in relation to your personal data, ensuring you are fully informed about how your information is handled.

Data Controller: Library of Alexandria, based in Ecuador, acts as the "Data Controller" of your personal data. This means we determine the purposes and means of processing your personal data and are responsible for its proper handling in accordance with data protection laws.

Legal Framework: We are governed by the Organic Law on Personal Data Protection of Ecuador, which aligns with international data protection standards. This ensures that our privacy practices meet global benchmarks for data security and privacy rights.

Commitment to Data Protection Laws

Principles of Data Processing: As part of our commitment to protecting your privacy, we ensure that personal data is processed in accordance with the principles established in Ecuadorian data protection legislation. These principles include:

  • Legality, Loyalty, and Transparency: We process data lawfully, fairly, and transparently, ensuring that you are fully aware of how and why your data is collected and used.
  • Purpose Limitation: Data is collected for specified, explicit, and legitimate purposes and is not processed in a manner incompatible with those purposes.
  • Data Minimization: We collect only the data that is strictly necessary for the purposes for which it is processed.
  • Accuracy: We take all reasonable steps to ensure that the data we hold is accurate and kept up to date.
  • Storage Limitation: Personal data is kept in a form that permits identification of data subjects for no longer than necessary.
  • Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Consent

Obtaining Your Consent: By accessing our website and using our services, you accept and consent to the collection and processing of your personal data as described in this Privacy Policy. Consent is obtained in a clear and transparent manner, ensuring that you understand what you are agreeing to.

Withdrawing Consent: You have the right to withdraw your consent at any time. This can be done by contacting us through the details provided in this policy. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Changes to the Policy

Periodic Reviews: We reserve the right to modify this policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We recommend that you review this policy periodically to stay informed about how we are protecting your information.

Notification of Changes: Significant changes to this policy will be communicated clearly on our website. We may also notify you through other channels, such as email, to ensure you are aware of any important updates.

Collection of Personal Information

What Information Do We Collect?

At Library of Alexandria, we collect various types of personal information to provide and improve our services. This information includes:

  • Identification Data: Such as your name, email address, and phone number, collected when you register on our website, make a purchase, or subscribe to our newsletter.
  • Navigation Information: Information about how you use our website, including your IP address, browser details, pages visited, and time spent on the site. This data is collected using cookies and similar technologies to enhance your browsing experience.
  • Transaction Data: Details of purchases and transactions made on our site, including payment information and order history.

How Do We Collect Your Data?

We collect personal information through various methods to ensure we have the data needed to serve you effectively:

  • Direct Collection: When you provide information by creating an account, making a purchase, or subscribing to our services. This direct interaction ensures we have accurate and up-to-date information.
  • Automatic Collection: When you use our website, data is collected automatically through cookies and similar tracking technologies. This helps us understand how you interact with our site and allows us to improve our services.
  • Third-Party Sources: We may receive information about you from third parties, such as payment service providers, who share transaction details with us. This helps us complete your purchases and manage your account effectively.

Use of Your Personal Data

Purpose of Data Collection: We use the personal information collected for various purposes to ensure we provide you with the best possible service:

  • Service Provision and Improvement: Including managing your account, processing orders, and communicating with you about services. This helps us ensure your orders are processed smoothly and your experience with us is positive.
  • Marketing and Communications: To send you promotional information, offers, and news about our products, provided you have consented to receive such communications. This allows us to keep you informed about new products and special offers.
  • Website Analysis and Improvement: To understand how visitors use our website and to improve the browsing experience. This helps us make our site more user-friendly and responsive to your needs.

Consent and Control

Your Rights: By using our website, you consent to our collection and use of your personal data as described. However, you have control over your data and can limit the type of personal information we collect and process.

Managing Your Data: You can manage your data preferences by adjusting your browser’s privacy settings or rejecting certain cookies. This gives you control over what information is collected and how it is used.

Transparency and Choice: We offer choices about the personal data we collect and how we use it. You always have the option to opt-out of receiving marketing communications from us. If at any time you decide you do not want us to process your data, you can withdraw your consent.

Sharing and Disclosure of Personal Information

Responsible Use of Information: At Library of Alexandria, we treat your personal information with the utmost respect and care. We will only share your personal data under the following circumstances:

  • With Your Explicit Consent: We will not share your personal data with third parties without your clear and explicit consent, except as described in this policy. Consent may be obtained through various means, including online forms, email communications, or verbal agreements.

  • Service Providers and Partners: We may share your information with external service providers who help us operate our business. These include, but are not limited to, web hosting companies, marketing and analytics firms, payment service providers, and logistics partners. All service providers operate under strict confidentiality agreements and are not permitted to use your personal data for their own purposes. These partners are selected based on their ability to provide secure and efficient services.

  • Legal Requirements and Compliance: We may disclose your personal information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, respond to claims, or protect the safety or rights of Library of Alexandria, its customers, or the public. This includes cooperating with law enforcement agencies and complying with court orders or subpoenas.

  • Business Transactions: In the event of a merger, acquisition, restructuring, bankruptcy, or any other form of sale of some or all of our assets, your personal data may be transferred as part of the transaction. We will notify you of such an event and ensure that the new entity continues to protect your data according to the standards outlined in this policy.

Data Security in Transfers: When we share your data, we take steps to ensure it is treated securely and in accordance with this Privacy Policy and data protection laws. These steps include:

  • Standard Contractual Clauses: Using standard contractual clauses approved by relevant data protection authorities to govern the transfer and processing of data.

  • Privacy and Security Practices Verification: Verifying the privacy and security practices of our partners to ensure they meet our standards and legal requirements.

  • Data Encryption: Utilizing encryption technologies during data transfer to protect your personal information from unauthorized access or interception.

International Transfers: Since we operate internationally, your data may be processed outside of Ecuador. In such cases, we ensure that the transfer complies with applicable laws and that adequate safeguards are in place to protect your data. These safeguards include:

  • Compliance with International Standards: Ensuring that data protection practices in the recipient country are aligned with international standards and Ecuadorian law.

  • Binding Corporate Rules: Implementing binding corporate rules for intra-group transfers to ensure consistent data protection across our organization.

  • Adequacy Decisions: Transferring data only to countries that have been deemed to provide an adequate level of data protection by relevant authorities.

Your Rights

Access to Personal Data: You have the right to request access to the personal data we hold about you. This includes:

  • Nature of Data: Understanding what types of personal data we collect and process.

  • Purpose of Processing: Knowing why we collect and process your data.

  • Data Sharing: Being informed about who we share your data with and why.

Rectification of Data: If you believe that the personal data we hold about you is inaccurate or incomplete, you have the right to request its correction or completion. This ensures that we maintain accurate and up-to-date information.

Deletion of Data: You can request the deletion of your personal data when it is no longer needed for the purposes for which it was collected, or if you withdraw your consent. This right ensures that your data is not retained unnecessarily.

Objection to Processing: You have the right to object to the processing of your personal data in certain circumstances, such as direct marketing. This allows you to control how your data is used.

Restriction of Processing: In certain conditions, you can request that we limit the processing of your personal data. This means that while we store the data, we will not process it further until the restriction is lifted.

Data Portability: Where technically possible, you can request that your personal data be transferred to another data controller. This right facilitates the transfer of your data to other service providers.

Withdrawal of Consent: If you have given your consent to the processing of your personal data, you have the right to withdraw it at any time. This ensures you have control over your personal information.

Filing Complaints: If you have any concerns about how we handle your personal data, you have the right to file a complaint with the relevant data protection authority. We are committed to addressing your concerns promptly and effectively.

Protection and Security of Your Personal Data

Commitment to Security: At Library of Alexandria, we understand the importance of keeping your personal data secure and protected. We have implemented technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Implemented Measures:

  • Technical Security:

    • Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.
    • Firewalls: Implementing firewalls to prevent unauthorized access to our systems.
    • Intrusion Detection Systems: Monitoring our systems for any suspicious activity or potential threats.

  • Access Control:

    • Employee Access: Limiting access to your personal data to those employees and contractors who need to know this information to provide our services. They operate under strict confidentiality obligations.
    • Access Permissions: Regularly reviewing and updating access permissions to ensure that only authorized personnel have access to sensitive data.

  • Training and Awareness:

    • Staff Training: Conducting regular training for our staff on the importance of data protection and best security practices.
    • Awareness Programs: Running awareness programs to ensure all employees are aware of their responsibilities regarding data security.

  • Incident Management:

    • Response Plan: Having a robust incident response plan in place to quickly address any data breaches or security incidents.
    • Mitigation Measures: Implementing mitigation measures to minimize the impact of any security incidents.

Continuous Improvement Commitment: We recognize that information security is an ongoing process and are committed to continuously improving our security practices to ensure the integrity and confidentiality of your personal data.

Handling Personal Data Internationally

Scope of International Transfers: In the normal course of our operations, it may be necessary to transfer your personal data outside the borders of Ecuador. This can occur, for example, if we use service providers or servers located in other countries. At Library of Alexandria, we ensure that these transfers comply with Ecuadorian law and provide an adequate level of protection.

International Transfers Guarantees:

  • Compliance with the Organic Law on Personal Data Protection: We ensure that any international transfer of personal data is in accordance with the provisions of the Organic Law on Personal Data Protection of Ecuador and other applicable laws.

  • Data Protection Agreements: We use data transfer agreements and standard contractual clauses approved by the relevant authorities to ensure that your data is handled securely and in accordance with this privacy policy.

  • Privacy Practices Verification: We evaluate the privacy practices of our international partners and service providers to ensure that they maintain data protection standards compatible with ours.

Your Rights in Relation to International Transfers: As a data subject, you retain your privacy rights even when your data is transferred internationally. This includes the right to be informed about these transfers, access your data, request its correction, deletion, or limitation of its processing, and object to its processing under certain conditions.

Additional Information and Contact: For more information about international transfers of your personal data or if you have specific questions, please feel free to contact us using the contact information provided in this policy.

Changes and Updates to Our Policy

Commitment to Updates and Transparency: At Library of Alexandria, we understand that privacy and data security are dynamic fields. Therefore, we review and update our Privacy Policy periodically to reflect changes in our practices, in the technologies we use, and in legal requirements.

Notification of Changes:

  • Proactive Communication: When we make significant changes to our Privacy Policy, we commit to informing you proactively. This may include notifications through our website, email, or other communication channels to ensure you are aware of the updates.

  • Access to Previous Versions: We maintain an archive of previous versions of our Privacy Policy so that you can review the changes made over time. This ensures transparency and allows you to track how our data protection practices have evolved.

Regular Review:

  • Encouragement to Review: We encourage you to review our Privacy Policy regularly to stay informed about how we protect your information and what your rights are. The "last updated" date on the document will help you know when the last review was conducted.

User Responsibilities: As a user, it is your responsibility to review the Privacy Policy and stay aware of its updates. Continued use of our services after any changes to this policy implies acceptance of those changes.

Contact and Privacy Inquiries

Commitment to Open Communication: At Library of Alexandria, we value open and transparent communication with our users. If you have any questions, concerns, or comments about your personal data or our privacy policy, we encourage you to contact us.

Contact Details: For any inquiries related to privacy, you can contact us as follows:

Requests and Exercising Rights: If you wish to exercise any of your privacy rights as detailed in this policy (access, rectification, deletion, etc.), please include all necessary details to process your request efficiently. We are committed to responding to all legitimate requests promptly and in accordance with legal requirements.

Feedback and Improvements: We welcome your feedback on our Privacy Policy and practices